Quickbooks outlook is not responding. Why i am unable to send emails?

Quickbooks outlook is not responding. Why i am unable to send emails?

Quickbooks outlook is not responding

It is quite usual that you might see an error like: “Quickbooks is not able to send your email. Try closing any open window and do it again.” Well the message may be a little different due to different version of quickbooks but the meaning would be same that there is an error.

Are you a Quickbooks user?

Reasons why this error occurs:

  • The best possible reason why you get an email error is that your preferences are set incorrectly within your browser.
  • Your .dll extension file is damaged.
  • You are running the program as an administrator.
  • Your software might be damaged.

Possible solutions:

Make sure that your browser preferences are set correctly. To do this you will have to go through the following steps:

  1. First click on the edits tab and choose to click on “Send forms” tab from preferences.
  2. Now from the menu that appears, click on the “My preferences” icon.
  3. Click on “Send emails using”, choose the platform that you want to use and hit Ok.
  4. Now exit from every program that you are using on your desktop and restart your computer.
  5. Login to your quickbooks account again and try sending a mail again.
  6. Check if it goes, most probably it will. If it doesn’t then try another solution.

Check if you are running quickbooks as a user or an administrator.

  1. Locate Quickbooks icon on your dashboard and right click on that.
  2. From the dialogue box that appears, click on properties tab.
  3. Choose the compatibility button.
  4. Here a window will appear. Uncheck the box where it says “Run the software as administrator”.
  5. Click Ok and then restart quickbooks.

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